BoldDesk

Following data shows why BoldDesk is recommended for listed teams. The Fit Score represents the percentage fit of BoldDesk to each company stages, as calculated by the SSIE.

• Pre-Seed

  $0–$10k MRR

  57
  • Documented REST API for integration
  • Pre-built third-party integrations
  • Multiple support channels (chat, email)
  • Entry pricing sized for this stage
  • Data encryption at rest and in transit
  • GDPR - baseline compliance certification
  • Multi-factor authentication (MFA) enforcement
  • Automated data backup with retention policies

• Seed

  $10k–$100k MRR

  67
  • SOC 2 - core enterprise certification
  • Single sign-on (SSO) via SAML 2.0
  • Role-based access control (RBAC)
  • Published uptime SLA with availability guarantees
  • Data export and migration tooling
  • Detailed audit logging of user activity
  • Regular third-party penetration testing
  • Active bug bounty program

• Series A

  $100k–$500k MRR

  74
  • HIPAA - regulated-industry certification
  • NIST 800-53 - regulated-industry certification
  • PCI DSS - regulated-industry certification

• Scaleup

  $500k–$2M+ MRR

  76
  • SOC 2 - core enterprise certification

• Late-Stage

  $2M+ MRR

  76
  • SOC 2 - core enterprise certification

• Public / Enterprise

  $100M+ ARR

  75
  • SOC 2 - core enterprise certification