Dovetail

Following data shows why Dovetail is recommended for listed teams. The Fit Score represents the percentage fit of Dovetail to each company stages, as calculated by the SSIE.

• Solo / Indie

  $0–$2,000 MRR

  88
  • Free plan available (Free), no purchase required to start
  • Public API documentation for developers

• Idea-Stage

  $0

  88
  • Transforms fragmented customer feedback into decision-ready intelligence
  • Automatically surfaces trends, themes, and signals across customer touchpoints

• Pre-Seed

  $0–$10k MRR

  91
  • Connects every customer-facing tool and touchpoint with 38 native integrations
  • Turns calls, documents, and surveys into clear, concise reports with highlights

• Seed

  $10k–$100k MRR

  94
  • Classifies raw data into ideas and identifies emerging issues
  • Visualizes customer trends alongside key business metrics

• Series A

  $100k–$500k MRR

  94
  • Single sign-on with SAML and directory provisioning
  • Enterprise procurement path with custom contracts and DPA
  • SOC 2 Type II - core enterprise certification
  • Third-party penetration testing
  • HIPAA - regulated-industry certification
  • Enables chat with customer data for instant answers and insights

• Scaleup

  $500k–$2M+ MRR

  91
  • Role-based access control with admin audit logging
  • Translates customer feedback into 75 languages

• Late-Stage

  $2M+ MRR

  88
  • Published uptime SLA and incident response commitments
  • Provides AI-powered search with keyword and semantic matching

• Public / Enterprise

  $100M+ ARR

  86
  • Data residency and regional hosting controls
  • Automates customer signal tracking with AI agents