Jam
A screen recorder for software teams to capture bugs and feedback with technical context
Recommended for
- Solo / Indie
- Idea-Stage
- Pre-Seed
- Seed
- Series A
- Scaleup
- Late-Stage
- Public / Enterprise
Jam is a screen recorder designed for software teams to capture bugs, user feedback, and ideas. The platform allows users to record their screen or capture screenshots through a browser extension. Each recording includes essential technical data such as console logs, network requests, device details, and user events. Teams can collect mobile feedback using the Jam iOS app and SDK. Jam provides integrations with popular issue trackers and helpdesk platforms to streamline debugging workflows. Users can request recordings and logs from customers via specialized links. It also offers CLI tools, webhooks, and MCP support for custom workflow automation.
SSIE
Stage Fit Recommendations
Following data shows why Jam is recommended for listed teams. The Fit Score represents the percentage fit of Jam to each company stages, as calculated by the SSIE.
Stage
Fit Score
Fit Reasons
Solo / Indie
$0–$2,000 MRR
74- Data encryption at rest and in transit
- Data deletion and right to erasure
Idea-Stage
$0
90- Data export and portability
- Route bug reports directly to integrations
Pre-Seed
$0–$10k MRR
90- Capture bugs with browser extension
- Record mobile feedback on iOS
Seed
$10k–$100k MRR
90- Attach logs and network requests automatically
- Generate automatic AI summaries of issues
Series A
$100k–$500k MRR
90- Published uptime SLA and incident response commitments
- Enterprise procurement path with custom contracts and DPA
Scaleup
$500k–$2M+ MRR
90- SOC 2 - core enterprise certification
- Multi-factor authentication
Late-Stage
$2M+ MRR
90- Third-party penetration testing
- Embed issue captures into support chats
Public / Enterprise
$100M+ ARR
74- SSO / SAML on the Enterprise plan
- Audit logs on the Enterprise plan
- Open-source codebase, independently reviewable
- Multiple support channels (chat, email)
Pricing
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