Lyssna
User research and usability testing platform for product teams to validate decisions and improve user experience
Recommended for
- Solo / Indie
- Idea-Stage
- Pre-Seed
- Seed
- Series A
- Scaleup
- Late-Stage
- Public / Enterprise
SSIE
Stage Fit Recommendations
Following data shows why Lyssna is recommended for listed teams. The Fit Score represents the percentage fit of Lyssna to each company stages, as calculated by the SSIE.
Stage
Fit Score
Fit Reasons
Solo / Indie
$0–$2,000 MRR
78- Data encryption at rest and in transit
- Free plan available (Free), no purchase required to start
Idea-Stage
$0
79- Staff security awareness training
- Self-serve signup from $166/mo, no sales call required
- Run usability tests on live websites
Pre-Seed
$0–$10k MRR
88- Conduct user interviews with built-in scheduling
- Access 690,000+ verified research panel participants
Seed
$10k–$100k MRR
93- Apply 395+ demographic filters for participant targeting
- Test Figma prototypes before development
Series A
$100k–$500k MRR
94- Single sign-on with SAML and directory provisioning
- Multi-factor authentication
- Third-party penetration testing
- PCI DSS - regulated-industry certification
- Capture think-aloud recordings with audio and screen
- Run card sorting for information architecture
Scaleup
$500k–$2M+ MRR
91- Independently audited security report (SOC 2 / ISO 27001 class)
- Execute preference tests for product validation
Late-Stage
$2M+ MRR
88- Published uptime SLA and incident response commitments
- Deploy surveys with conditional logic
Public / Enterprise
$100M+ ARR
86- Enterprise procurement path with custom contracts and DPA
- Use tree testing to assess findability

Description
Lyssna is a user research and usability testing platform that helps product teams understand their audience and validate decisions. It combines usability testing, surveys, interviews, and recruitment in one place. Teams can set up interviews, surveys, or usability tests and combine multiple methodologies. The platform provides access to 690,000+ verified participants with filters and screeners to reach target users. Users receive actionable feedback in minutes, synthesize insights, and share clear results. Core methods include card sorting, first click testing, five second testing, prototype testing, tree testing, and recordings. Advanced features include AI follow-up questions, AI summaries, CSV exports, conditional logic, and custom branding. Enterprise plans offer SSO, SOC2 compliance, priority support, and closed spaces for large organizations.
Pricing
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