Whelp
An AI-based omnichannel shared inbox for customer support teams
Recommended for
- Solo / Indie
- Idea-Stage
- Pre-Seed
- Seed
SSIE
Stage Fit Recommendations
Following data shows why Whelp is recommended for listed teams. The Fit Score represents the percentage fit of Whelp to each company stages, as calculated by the SSIE.
Stage
Fit Score
Fit Reasons
Solo / Indie
$0–$2,000 MRR
82- Free plan available (Free), no purchase required to start
- Self-serve signup from $29/mo, no sales call required
Idea-Stage
$0
87- Dedicated support / CSM on the Advanced plan
- Connects with customers on live chat, SMS, WhatsApp, email, and social media
- Consolidates all customer conversations in a single inbox
Pre-Seed
$0–$10k MRR
89- Provides a unified customer view across channels
- Automates customer inquiries with AI-powered chatbots
- Enables bulk message campaigns via WhatsApp, Telegram, email, and Facebook Messenger
Seed
$10k–$100k MRR
77- Designs and deploys chatbots with drag-and-drop builder
- Integrates with CRM, payments, and other business tools
- Supports team collaboration across multiple communication channels

Whelp is an AI-powered omnichannel customer support platform that consolidates Voice, Email, Live Chat, SMS, and WhatsApp interactions into a unified inbox. It provides a single view of customer conversations to improve efficiency and satisfaction. The platform includes advanced reporting for performance analysis and allows customization and automation of communication campaigns across multiple channels. Whelp offers integrations with WhatsApp Business API, Twilio, Instagram, Facebook Messenger, Telegram, and Shopify. It is available in Free, Standard, Advanced, and Premium plans, with features scaling from basic live chat to AI-powered chatbots and dedicated support.
Pricing
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