Chatwoot

Following data shows why Chatwoot is recommended for listed teams. The Fit Score represents the percentage fit of Chatwoot to each company stages, as calculated by the SSIE.

• Solo / Indie

  $0–$2,000 MRR

  84
  • GDPR - baseline compliance certification
  • Free plan available (Hacker), no purchase required to start

• Idea-Stage

  $0

  86
  • Data encryption at rest and in transit
  • Data export and portability
  • Self-serve signup from $19/user/mo, no sales call required
  • Enables rich content messaging and file sharing

• Pre-Seed

  $0–$10k MRR

  92
  • Offers API access for custom integrations
  • Includes self-service knowledge base with multiple portals

• Seed

  $10k–$100k MRR

  92
  • Automates conversations using AI trained on help content
  • Open-source codebase, independently reviewable

• Series A

  $100k–$500k MRR

  89
  • Single sign-on with SAML and directory provisioning
  • Published uptime SLA and incident response commitments
  • Data residency and regional hosting controls
  • Multi-factor authentication
  • Generates real-time agent suggestions via AI copilot

• Scaleup

  $500k–$2M+ MRR

  86
  • Role-based access control with admin audit logging
  • Creates auto-generated customer notes from chat history