Converge

Converge is a marketing and sales platform that unifies customer support across WhatsApp, Telegram, Instagram, Discord, Zalo, Messenger, Gmail, and website chat into one shared inbox. Built for teams of 3 to 15 agents, it automates workflows with AI reply suggestions, real-time translation in 18 languages, and a customisable website chat widget for lead capture. Features like quick reply templates, private notes, and agent assignments streamline collaboration, while a flat $49 monthly fee covers up to 15 users—no per-seat costs. Start with a 7-day free trial to test all features, including live chat and AI-driven automation, before committing.