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HelpScout

HelpScout

Customer support software for teams

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Recommended for

    • Seed
    • Series A
    • Scaleup
HelpScout

Help Scout is a customer support software that provides a shared inbox, help center, and live chat tools to manage customer communications. It uses AI to automate routine requests and provides insights to improve future replies. Help Scout is suitable for teams looking to scale support without losing the personal touch customers love.

Submitted By

Kelvin Koomek
Kelvin Koomek

Added On

Mar 25, 2026

Status

Unclaimed

SSIE

Stage Fit Recommendation

Following data shows why HelpScout is recommended for listed teams.

StageStage Fit Reasons
Seed5–15 people with$10k–$100k MRR
  • Per seat pricing from $12 per month
  • Team workspaces included
  • Shared project dashboards
Series A15–50 people with$100k–$500k MRR
  • SSO/SAML single sign-on supported
  • Role-based access control
  • Priority support available
Scaleup50–200 people with$500k–$2M+ MRR
  • SOC 2 Type II certified
  • SAML 2.0 single sign-on supported
  • Audit logs available
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