Sarrai
Sarrai automates customer support for SMEs with AI chatbots and knowledge base integration
Recommended for
- Seed
- Series A
- Scaleup
- Late-Stage
Sarrai is a B2B SaaS marketing and sales tool that transforms customer support automation by deploying AI chatbots powered by a company’s internal knowledge base. It captures, structures, and maintains up-to-date documentation automatically, ensuring accurate responses to customer queries while reducing manual workload for teams of 5 to 40+. The platform supports both internal knowledge sharing and external customer-facing chatbots, with expert verification for uncertain answers and EU-hosted infrastructure for data security. Designed for SMEs and scale-ups, Sarrai eliminates outdated documentation issues and scales support operations without increasing headcount.
SSIE
Stage Fit Recommendations
Following data shows why Sarrai is recommended for listed teams. The Fit Score represents the percentage fit of Sarrai to each company stages, as calculated by the SSIE.
Stage
Fit Reasons
Seed
$10k–$100k MRR
- Team-oriented plan: Growth
- Self-serve signup with no sales call
Series A
$100k–$500k MRR
- SSO (Single Sign-On) supported
- SAML authentication supported
Scaleup
$500k–$2M+ MRR
- SAML 2.0 SSO for enterprise identity
- Audit log with activity retention
Late-Stage
$2M+ MRR
- Custom SLA negotiation available
- Configurable data residency controls
Pricing
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