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Tidio

Tidio

Scale customer service without losing the human touch

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Tidio is a customer service platform that combines AI and human conversations in a single workspace. It allows businesses to automate up to 67% of conversations and provides actionable suggestions for improving support quality. Tidio is trusted by 300k+ businesses worldwide and offers a free plan, as well as paid plans starting at $24.17/mo. The platform includes features such as live chat, ticketing, flows, and analytics.

Paid Automation Live Chat
Recommended for
Seed StartupSeries AScaleup (Series B-C)

SIE Stage Fit Recommendation

Following data shows why Tidio is recommended for listed teams.

StageStage Fit Reasons
Seed5–15 people with$10k–$100k MRR
  • Per seat pricing from $12 per month
  • Team workspaces included
  • Shared project dashboards
Scaleup50–200 people with$500k–$2M+ MRR
  • SOC 2 Type II certified
  • Audit logs available
  • SAML 2.0 single sign-on supported
Series A15–50 people with$100k–$500k MRR
  • SSO (SAML 2.0 single sign-on supported)
  • RBAC (Role-Based Access Control) enabled
  • Priority support available
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