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Tidio

Tidio

Scale customer service without losing the human touch

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Recommended for

    • Seed
    • Series A
    • Scaleup
Tidio

Tidio is a customer service platform that combines AI and human conversations in a single workspace. It allows businesses to automate up to 67% of conversations and provides actionable suggestions for improving support quality. Tidio is trusted by 300k+ businesses worldwide and offers a free plan, as well as paid plans starting at $24.17/mo. The platform includes features such as live chat, ticketing, flows, and analytics.

Submitted By

Nathan Kowalski
Nathan Kowalski

Added On

Mar 25, 2026

Status

Unclaimed

SSIE

Stage Fit Recommendation

Following data shows why Tidio is recommended for listed teams.

StageStage Fit Reasons
Seed5–15 people with$10k–$100k MRR
  • Per seat pricing from $12 per month
  • Team workspaces included
  • Shared project dashboards
Series A15–50 people with$100k–$500k MRR
  • SSO (SAML 2.0 single sign-on supported)
  • RBAC (Role-Based Access Control) enabled
  • Priority support available
Scaleup50–200 people with$500k–$2M+ MRR
  • SOC 2 Type II certified
  • Audit logs available
  • SAML 2.0 single sign-on supported
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