Recommended for
- Seed
- Series A
- Scaleup
Tidio is a customer service platform that combines AI and human conversations in a single workspace. It allows businesses to automate up to 67% of conversations and provides actionable suggestions for improving support quality. Tidio is trusted by 300k+ businesses worldwide and offers a free plan, as well as paid plans starting at $24.17/mo. The platform includes features such as live chat, ticketing, flows, and analytics.
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SSIE
Stage Fit Recommendations
Following data shows why Tidio is recommended for listed teams. The Fit Score represents the percentage fit of Tidio to each company stages, as calculated by the SSIE.
Stage
Fit Reasons
Seed
$10k–$100k MRR
- Per seat pricing from $12 per month
- Team workspaces included
- Shared project dashboards
Series A
$100k–$500k MRR
- SSO (SAML 2.0 single sign-on supported)
- RBAC (Role-Based Access Control) enabled
- Priority support available
Scaleup
$500k–$2M+ MRR
- SOC 2 Type II certified
- Audit logs available
- SAML 2.0 single sign-on supported
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